.page {
  display: flex;
  flex-direction: column;
  gap: var(--space-6);
  max-width: 1100px;
}

/* ── Header do ticket ──────────────────────────────────────────────────────── */
.ticketHeader {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
}

.headerTop {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.ticketId {
  font-size: var(--text-sm);
  color: var(--color-text-muted);
  font-variant-numeric: tabular-nums;
}

.ticketTitle {
  font-size: var(--text-2xl);
  font-weight: 700;
  color: var(--color-text-primary);
  letter-spacing: -0.02em;
  line-height: 1.3;
}

.headerMeta {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  flex-wrap: wrap;
}

.metaDate {
  font-size: var(--text-xs);
  color: var(--color-text-muted);
}

/* ── Layout 2 colunas ──────────────────────────────────────────────────────── */
.layout {
  display: grid;
  grid-template-columns: 1fr 280px;
  gap: var(--space-6);
  align-items: start;
}

.mainCol {
  display: flex;
  flex-direction: column;
  gap: var(--space-5);
}

.sidebar {
  display: flex;
  flex-direction: column;
  gap: var(--space-4);
  position: sticky;
  top: calc(var(--header-height) + var(--space-4));
}

/* ── Seções ────────────────────────────────────────────────────────────────── */
.sectionTitle {
  font-size: var(--text-sm);
  font-weight: 600;
  color: var(--color-text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.06em;
  margin-bottom: var(--space-3);
}

.description {
  font-size: var(--text-sm);
  color: var(--color-text-secondary);
  line-height: 1.8;
  white-space: pre-wrap;
}

/* ── Timeline de comentários ───────────────────────────────────────────────── */
.timeline {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
  margin-top: var(--space-3);
}

.comment {
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: var(--space-4);
  transition: border-color var(--transition-fast);
}

.comment:hover {
  border-color: var(--color-border-hover);
}

/* Notas internas têm visual diferenciado */
.commentInternal {
  background: rgba(245, 158, 11, 0.05);
  border-color: rgba(245, 158, 11, 0.2);
}

.commentHeader {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  margin-bottom: var(--space-2);
}

.commentAvatar {
  font-size: var(--text-base);
  width: 28px;
  text-align: center;
  flex-shrink: 0;
}

.commentAuthor {
  font-size: var(--text-sm);
  font-weight: 500;
  color: var(--color-text-primary);
}

.internalTag {
  display: inline-block;
  margin-left: var(--space-2);
  font-size: var(--text-xs);
  color: var(--color-waiting);
  background: rgba(245, 158, 11, 0.12);
  padding: 1px 6px;
  border-radius: var(--radius-full);
}

.commentDate {
  font-size: var(--text-xs);
  color: var(--color-text-muted);
  margin-left: auto;
  flex-shrink: 0;
}

.commentContent {
  font-size: var(--text-sm);
  color: var(--color-text-secondary);
  line-height: 1.7;
  white-space: pre-wrap;
  padding-left: calc(28px + var(--space-2));
}

.commentsLoading {
  display: flex;
  justify-content: center;
  padding: var(--space-6);
}

.noComments {
  font-size: var(--text-sm);
  color: var(--color-text-muted);
  font-style: italic;
  text-align: center;
  padding: var(--space-6);
}

/* ── Reply ─────────────────────────────────────────────────────────────────── */
.replySection {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
}

.replyTextarea {
  resize: vertical;
  min-height: 100px;
}

.replyActions {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.internalToggle {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  font-size: var(--text-sm);
  color: var(--color-text-secondary);
  cursor: pointer;
  user-select: none;
}

/* ── Sidebar de informações ────────────────────────────────────────────────── */
.statusActions {
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
}

.statusBtn {
  width: 100%;
  justify-content: center;
}

.infoList {
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
}

.infoRow {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: var(--space-2);
}

.infoRow dt {
  font-size: var(--text-xs);
  color: var(--color-text-muted);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  flex-shrink: 0;
}

.infoRow dd {
  font-size: var(--text-sm);
  color: var(--color-text-secondary);
  text-align: right;
}

/* ── Loading / Error states ────────────────────────────────────────────────── */
.loadingWrapper {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: var(--space-4);
  padding: var(--space-16);
  color: var(--color-text-muted);
  font-size: var(--text-sm);
}

.errorWrapper {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: var(--space-4);
  padding: var(--space-16);
  text-align: center;
}

.errorTitle {
  font-size: var(--text-xl);
  font-weight: 600;
  color: var(--color-text-secondary);
}